Facebook Company Profile Not Visible to Public When Using Country Restrictions

Last week one of my clients Protocall Staffing (A staffing company serving southern and central NJ as well as southeast PA) discovered that their Facebook Company Profile was not visible to the public anymore. In order to view their company page you needed to be signed into Facebook. Previously it didn’t matter if you were logged in or not, you could still view the page. When I did some digging I discovered that the reason was the country restriction. Presumably this restriction was put in place because they are using people’s profile information to restrict access.

facebook-page-restrictions

When we originally set up the company profile, we decided to set a restriction so that only people from the USA could see the page, as the company only operates in the USA. The restriction was definitely the culprit and now without it people can now view the page whether they are logged into Facebook or not.

www.facebook.com/Protocall.Staffing

I’m not sure when Facebook made the change, but I’m positive that this wasn’t the case when we originally set up the profile. Anyone else have some info on this?

Comments

  1. I am also experiencing this. I manage a page for an editorial company settled in Barcelona. It’s about a product which has a different service within Spain and in Latin America, so it is very important for us to keep the country restriction in order to not to confuse users.

    Since I just created this page, I don’t have any other experience with this but the same situation you describe.
    Do you know why or when Facebook changed this behaviour? I did my best to try and find more information about it with no luck :/

    Thankfully you’ve made this post. So I am not alone anymore =)

    Juanan

    • Juanan,

      Unfortunately, I’m not sure when this was changed, or if there is any plan to change it. I think it must be a but, since they should be able to tell where someone is located by their IP.

      If I do find out anything new, I’ll be sure to post it here. Let me know if you do too.

      Thanks!

  2. A few months down the line, but yep same thing happened here, maybe the problem of having too many administrators!

  3.  Yeah, strange things happen when you have ‘too many cooks in the kitchen,’ as the expression goes. That’s why it’s always good to lay out a plan of what to do and not to do. 

Speak Your Mind