Hootsuite iPhone App Fails “Revokes” Access to Facebook and Twitter Accounts

Hootsuite recently changed their service plans and created a pro account. Since I use the application to manage client accounts. I decided to go Pro. One of the great features is the ability to sync accounts and streams with my iPhone. A couple of days ago they released a new update for their iPhone app. That’s where everything went terribly wrong. It started for me yesterday when I tried to check my Twitter account via the Hootsuite App on my iPhone.

When I started the app, as normal it started an update and attempted to refresh my streams. I soon received a message. That all accounts have been “revoked”. The App keeps crashing and is not syncing with the online version, etc. It has been over 24 hours since I realized there was a problem with mine. Other people are talking about it on Twitter, Facebook and the app store, but there doesn’t seem to be any response from Hootsuite at all.

Hootsuite, is no one monitoring any of your accounts? I understand it’s the weekend, but the lack of response is making you look really bad. Hopefully this will be resolved soon.

I’ll post updates here when I hear anything new.

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  • Anonymous

    So, it seems that if you unistall the Hootsuite app and reinstall it will sink correctly now. I reinstalled mine yesterday morning and it seems to be working. I haven’t had a problem yet. nnHootsuite_help posted this around Midnight EST this morning:n”There’s obviously a serious bug for some iPhone/iPad users when syncing accounts with HS web. We’re looking into this. ^JS”